NexJ is a vendor of people-centred software solutions to businesses, organizations and government. This web-site is intended to provide information to our customers, partners and potential customers and partners. Our software is not intended to be sold to individual consumers and we expect that users of our web-site will be individuals acting in their capacity as employees or contractors of the business they represent who desire further information about NexJ and its products and services for business purposes. The nature of our business makes it extremely unlikely that anyone under the age of majority will register on our web-site.
Chief Privacy Officer
NexJ’s Chief Privacy Officer (CPO) is David Shepherd. The CPO is responsible for all privacy related matters at NexJ. His contact information is below.
How do we collect personal information?
NexJ collects personal contact information (“Personal Contact Information”) when you register with NexJ for a NexJ account as a customer, potential customer or guest user, when you use certain NexJ products or services, when you register to attend a seminar or participate in an online forum or survey, when you ask to be included in an email or other mailing list, or you submit an entry for promotions, or when you submit your personal contact information to NexJ for any other reason. From time to time, NexJ receives Personal Contact Information from business partners and vendors or contact information from vendors of lists or other third parties.
NexJ may supplement the Personal Contact Information that you provide to us via the web-site or we receive from third parties with public information available on the internet from your employer’s web-site, from business networking web-sites like LinkedIn and from information gathered by communicating with you by telephone, email or in person.
When you access our web-site NexJ tracks your IP address. We may also associate information with your IP address including geographical, corporate, network information and the identity of individuals who have accessed our web-site from the same or similar IP addresses in the past provided they have provided this information to us as outlined above. NexJ may also store information on how you found our web-site. NexJ gathers certain information about you based upon the pages that you access in our web-site. This information may include the URL of the web-site that you just came from, which URL you next go to and what browser you are using (“IP Information”).
What personal information do we collect from individuals?
NexJ uses a customized version of its own CRM software internally to store Personal Contact Information about web-site users. Generally, Personal Contact Information is business contact information like your name, title, business address, business email and business telephone number. NexJ may also collect publically available information like biographical information from your employer’s web-site or information from your profile on business networking sites like LinkedIn. NexJ uses the relationship hierarchy feature of its CRM software to maintain information about your professional relationships such as your employer or previous employer, your administrative assistant, your boss or relationships to other organizations that you may have such as participation in industry groups. If you have a publically available photograph or you provide us with a photograph NexJ may store a photograph with your Personal Contact Information. NexJ may also store additional personal information like interests with your Personal Contact Information.
NexJ collects IP information related to your use of our web-site including how you found the web-site, what pages you view and how long you spend on the web-site.
How do we use your Personal Contact Information?
The primary use of your Personal Contact Information and IP Information is to maintain strong business relationships with our customers, partners and potential customers and partners. During the sales process NexJ uses a strategic selling methodology to identify sales opportunities and establish and maintain the relationships with the employees and agents of the potential customer required to manage a complex sales process. For customers and partners, NexJ uses Personal Contact Information and IP Information to maintain its relationships with the individuals necessary to meet its contractual obligations to its customers and partners and ensure that it provides them with a world class customer experience.
NexJ also uses Personal Contact Information and IP Information to verify compliance with customer contracts, track downloads and use of information, to enforce terms of service, to ensure security of its web-site and systems and detect inappropriate or illegal conduct.
NexJ uses individual and aggregated non-identifiable personal information to provide better customer service and improve its marketing. NexJ uses Google Analytics to get insight into its web traffic and marketing effectiveness. More information on Google Analytics can be found at: http://www.google.com/analytics/
With whom do we share your Personal Contact Information?
Your Personal Contact Information is never shared outside NexJ without your permission, except under conditions explained below.
Like many other web-sites, our web-site utilizes a standard technology called a “cookie” to collect information about how our web-site is used. A cookie is a small data text file, which a web-site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a web-site recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. For example, cookies can securely store a user’s password, personalize home pages, identify which parts of a site have been visited or keep track of past selections.
Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie, or alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features on our web-site if you choose not to accept cookies.
How do I update, change or delete my personal information or contact you with concerns?
Chief Privacy Officer
NexJ Systems Inc.
10 York Mills Road, Suite 700, Toronto, ON M2P 2G4
Or by email: firstname.lastname@example.org
Subject: Web Privacy
Note that we may retain changed or deleted information for archival, contractual or regulatory purposes.